Refund Policy
At FlavourFit by JRSQUARE Organic LLP, we take great pride in the quality of our products and your satisfaction is our top priority. While we do not accept return or refund requests once an order is confirmed, we are committed to finding fair and amicable solutions in the following scenarios:
Damaged Product :
If you receive a damaged product, please notify us within 3 days of delivery via:
- Email: info@jrsquareorganic.com
- WhatsApp: +91 8510872993
Steps to Follow :
- Share the order number, an image of the invoice, and:
- 1 Outer box image
- 2 Clear images of the damaged product
- Opening box video
- 1 Outer box image
- For multi-item shipments, only the affected product can be returned and replaced.
We will promptly investigate and replace the damaged product or provide an alternate solution to your satisfaction. Emails will be responded to within 24-48 hours, and we will assist you throughout the process.
Missing Product :
If any product is missing from your shipment, please notify us within 3 days of delivery via:
- Email: info@jrsquareorganic.com
- WhatsApp: +91 8510872993
Steps to Follow :
- Share the order number, an image of the invoice, and:
- 1 Outer box image
- 1 Outer box image
- Opening box video
We regret that refund requests cannot be accepted in this case, but we will promptly re-send the missing product. Emails will be responded to within 24-48 hours, with full support provided.
Spoiled Product :
If you encounter a spoiled product, please notify us within 10 days of delivery via:
- Email: info@jrsquareorganic.com
Steps to Follow :
Share the order number, the date of packaging, and clear images or a video of the product.
Please note:
- Variations in taste, texture, color, or aroma are natural in our products due to their organic and handcrafted nature. This does not compromise quality or nutritional value.
- We will replace the product after due investigation to ensure fairness.
Emails will be responded to within 24-48 hours, and we are committed to providing a prompt and satisfactory resolution.
At FlavourFit, we promise transparency, integrity, and excellent customer support. Thank you for trusting us to deliver natural, healthy, and flavorful products to your doorstep!